Airbus Helicopters Canada

2014 VOL 6, ISSUE 3
JULY | AUGUST | SEPTEMBER

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http://www.airbushelicopters.ca/communications/newsletters/JulAugSep2014/
Airbus Helicopters Innovation & Safety Award
Note from the Director

Note from the Director

Dear Valued Customer,

We hope that everyone had a safe and successful summer operating season as we head into fall.

There have been quite a few internal changes recently at Airbus Helicopters Canada that we would like to share with you. As Director of Customer Service for many years, I have recently been appointed Head of After Market Sales for both Canada and the United States.

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AHCA 30th Anniversary

AHCA 30th Anniversary

With 190 customers operating over 680 aircraft, Airbus Helicopters Canada is marking 30 years of providing quality customer service and technology to the Canadian helicopter industry. As part of this milestone event we have launched a special website dedicated to the past 30 years.

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19th Annual HAC

19th Annual HAC

Canada’s Largest Annual Gathering of the Canadian Helicopter Industry will take place November 7th – 9th, 2014 in Montreal, Quebec at Le Centre Sheraton Montreal Hotel.

Airbus Helicopters Canada will be located at booth # 400/402.


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2015 Airbus Helicopters Canada Photo Contest

2015 Airbus Helicopters Canada Photo Contest

Give us your best shot!

It could be worth a chance to have your photo featured in the upcoming 2015 Airbus Helicopters Canada calendar, website or Facebook Fan Page.

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1st International Symposium on Rotary Wing Operations

1st First International Symposium on Rotary Wing Operations´╗┐

Powerline Utilities or the Hydro Sector (as it is popularly referenced to in Canada) experiences a high percentage of flying for the commercial & utility helicopter fleet. It is one of the most challenging environments for rotary aircraft operations and there is a lot of diversity from coast to coast in terms of work practices.


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Aftermarket improvements

Aftermarket Improvements

Airbus Helicopters Canada is committed to supporting your aircraft with the same level of excellence that you have come to expect from our helicopters.  We are continuously making improvements for aftermarket support of the fleet. In recent years, there have been many changes in the structure of our support & services program, launched with the intention of improving customer service & providing world class support to Canadian fleet operators.
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Rotor Rewards Summer Draw Winners

Rotar Rewards Summer Draw Winners

More rewards and more savings through Rotor Rewards!´╗┐

The Rotor Rewards Program keeps getting bigger and better every year! This year, more than 85 customers will be benefiting from the exceptional benefits and promotions as members of Airbus Helicopters Canada’s unique loyalty program.

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Pilot Training Availability

Pilot Training Availability

Our Pilot & AME training courses are tailored to the individual needs of our customers and have been developed by incorporating best practices from Airbus Helicopters’ test pilots and operational experience from major fleet operators.

´╗┐
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Starflex Exchange Update

Starflex Exchange Update

Good news for AS350/355 and EC130 Operators!

Airbus Helicopters Canada is now approved to repair de-bonded bushings on the star arm for the Starflex – P/N 350A3-1918-00.

We also have put in place an exchange pool of Starflex P/N 350A31-1917-00 & -01 in order to minimize down time.


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O.R.I.O.N. Update

O.R.I.O.N. Update

As you may already know, Airbus Helicopters has launched the new online interactive technical publications documentation – O.R.I.O.N (Optimized Reader for Internet and Other Networks) via Keycopter.

Currently the EC130 and AS350 B2/B3 have been deployed, also replacing the INDOC DVD’s.

The AS355 and EC120 model types are scheduled for deployment in December 2014.

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Tech Tip

Tech Tip 2014-003

ATA:   67
Aircraft Model:  AS350/355/EC130
Subject:  Flight Controls: Control Lever Installation
Date:    October 7, 2014

While carrying out re-installation of flight control levers at the transmission deck, some operators have questioned the accuracy of the IPC, as the locking devices for the pivot bolts of the levers called up are of a different style from those installed at production.
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Service Bulletins

EC120
AS350
EC130
     
AS355
EC135
AS365
     
BO105
bk117

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