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HCare Parts by the Hour

Parts by the Hour


Airbus Helicopters’ HCare material management capabilities extend across the globe via a network of authorized repair and overhaul centers, seven logistics hubs, and four customer service centers providing 24/7 technical and aircraft-on-ground (AOG) support.

Increase your aircraft’s availability and profitability

EC135 Iceburg

Through our years of experience, we have accumulated the operational feedback to deeply understand customers’ constraints and requirements, ensuring Airbus Helicopters constantly offers its operators the most adapted and cost-effective services packages.

Airbus Helicopters’ comprehensive Parts-By-the-Hour (PBH)/HCare Smart program decreases aircraft downtime, and supports stable maintenance costs and reduced inventory.

As part of the PBH/HCare Smart program, defective components covered by the contract are exchanged within 24 hours.

PBH/HCare Smart is a tailor-made service contract that covers:

  • All D level scheduled and unscheduled Repairs & Overhauls for dynamic components – Blades and basic equipment are included. Part replacements are guaranteed within 24 hours through standard exchange, thanks to dedicated inventories
  • Life limited parts replacement – At the end of their service life, all parts are replaced by new Airbus Helicopter and Eurocopter-guaranteed parts
  • Mandatory modifications – All the parts you receive are at the latest standard including the mandatory modifications as defined in Service Bulletins

With PBH/H Care Smart, you enjoy all the benefits of a true maintenance contract that makes business sense, including:

  • Budget control
  • Permanent availability of your fleet
  • Time and cost saving
  • Enhanced safety
  • Better resale value


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