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Global Supply Chain

Global Supply Chain

To complement Airbus Helicopters Canada’s lean manufacturing culture, vendors are expected and
measured against stipulated “on quality, on time, on cost” objectives.
We foster our partnerships through supply agreements and joint projects.

SparesVendors to Airbus Helicopters Canada must pass qualification of our Approved Vendor process which includes:

  • Completion of the QA Supplier Overview
  • Supplier audits (for manufacturing processes)
  • Incoming inspections
  • Suitability criteria:
    • Capacity
    • Quality Program compliance – AS 9100
    • Value analysis and engineering capabilities
    • Specification compliance
    • Cost Reduction Initiatives
    • Compressed lead-time and delivery schedules
    • Problem resolution

Under Public Works and Government Services Canada, Airbus Helicopters Canada
Limited is certified in the Controlled Goods Program Certificate # 10170.


Airbus Helicopters Canada handles all customs processes in-house, such as self-clearance.

Shipping/Receiving Physical Address:

Airbus Helicopters Canada
1100 Gilmore Road
Fort Erie, ON CANADA L2A 5M4
Phone: 905-871-7772

Standard Receiving hours: 7:30 AM – 4:30 PM EST, Monday – Friday

Incoming Shipment Requirements:

  • Shipments to Airbus Helicopters Canada must include a complete packing slip with all required documentation stipulated on the referenced purchase order
  • Airbus Helicopters Canada has worldwide logistics carriers in place – Freight and transportation instructions are stipulated on the purchase order

Documentation & Forms

Director, Global Supply Chain
Dwayne Charette
Tel: (905) 994-2911
Email: dwayne.charette[at]
Supervisor, Supply Chain
Carol-Ann Chase
Tel: (905) 994-2963
Traffic & Customs
Neil MacFayden
Tel: (905) 994-2924
Fax: (905) 871-8535
Email: neil.macfayden[at]

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